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Tailored VoIP Solutions
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Stay connected with cutting-edge VoIP, high-speed broadband, and seamless SIP trunking solutions designed to enhance your business communication. Experience crystal-clear calls, reliable internet, and cost-saving telecom services tailored to your needs.

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Hosted VoIP Phone Solutions

Hosted VoIP Telephony from UK Telecoms is a flexible easy to use service with relatively low initial outlay compared to traditional onsite PBX systems. It has all of the features and more that you would expect with the advantage of deployment across multiple sites and the availability of rolling monthly agreements without contract. 

No need for multiple phone lines, just a fast, reliable broadband service and our pre-configured feature rich VoIP handsets are all you need for a professional efficient business telephone system.

As our service uses the internet you can benefit from free inter-site calls between hosted handsets which could offer significant savings for businesses with two or more sites/locations or any home workers.

UK Telecoms Business VoIP Phone System

Standard features include:

  • Call divert
  • Time of day routing
  • Call transfer
  • On hold music
  • Voicemail
  • IVR Menus
  • Hunt Groups
  • Call Diversion
  • Call waiting
  • Call pickup
  • Caller id
  • Divert on busy or no answer
  • And much more...

UK Telecoms Multi-site Solution

  • Inter-site Call Transfer - Transfer calls between sites to colleagues as if they are in the same office free of charge. It doesn't matter if the site is abroad or in the next town.
  • Inter-site Hot Desking  - Hot desk between sites taking your extension number, direct dial number, and phone profile wherever you go. Just log on to the phone at your temporary desk.
  • User Availability - UK Telecoms' system allows you to see the presence of users across all sites, i.e. if they are idle or on the phone.
  • Advanced Call Routing - Direct inbound calls to any extension on your network regardless of geographic dialling code, enabling centralised call handling and distribution to branch offices.

Why Hosted VoIP For Business?

Hosted VoIP (also known as voice over internet protocol) is the delivery of voice communications over IP networks, such as a Private Network or the Internet, rather than the public switched telephone network (PSTN). This technology removes the need for businesses to buy and maintain expensive PBX systems and brings simplicity and flexibility to business telephony.

Internal Calls

With traditional PBX phone systems the concept of internal calls is limited to phones that are on your physical internal network, i.e. in the same office (or connected with a highly expensive point to point connection). With a UK Telecoms hosted business phone system, any phone assigned to your account is considered an internal phone no matter of its location.

Initial Investment

Implementing a traditional PBX solution involves a significant initial investment in equipment and has considerable ongoing charges due to licensing fees, minimum charges and high maintenance cost. However, with UK Telecoms hosted business phone system you pay one low monthly fee per user.

Tech Support

When using a traditional PBX any change needed to your phone system, even small changes such as adding an out-of-office greeting, requires a tech support person or on-site visit usually charged by the hour.  UK Telecom’s hosted business phone system has a user-friendly web portal where any change is easily made by either yourself or our customer support team for no additional charge.

Why You Should Choose VoIP

VoIP (Voice over Internet Protocol) telephony can offer several key benefits to small and start-up businesses. Here’s how:

Cost Savings
Lower Initial and Ongoing Costs: VoIP systems are generally much cheaper than traditional landline phones. There's no need for physical phone lines, and many VoIP providers offer affordable monthly plans.

Reduced Long-Distance Charges: With VoIP, making long-distance or international calls often comes at no extra charge, which can drastically reduce communication costs, especially for businesses that deal with clients across the globe.
Cost Savings
Lower Initial and Ongoing Costs: VoIP systems are generally much cheaper than traditional landline phones. There's no need for physical phone lines, and many VoIP providers offer affordable monthly plans.

Reduced Long-Distance Charges: With VoIP, making long-distance or international calls often comes at no extra charge, which can drastically reduce communication costs, especially for businesses that deal with clients across the globe.
Scalability
As your business grows, you can easily scale up your VoIP system without the need for expensive new equipment or infrastructure. Adding new users or features is typically just a matter of adjusting your plan or settings online.

No need for major hardware investments—just a stable internet connection and software adjustments.
Flexibility & Mobility
VoIP allows employees to take calls anywhere, whether they are in the office, working from home, or on the go. This can be especially important for remote teams or businesses with field employees.

You can use VoIP on mobile phones, laptops, or desktop computers, offering greater flexibility compared to traditional phone lines tied to a specific location.
Advanced Features at Low Cost
Small businesses typically can't afford expensive phone systems with advanced features, but VoIP providers often offer call forwarding, voicemail-to-email, call recording, conference calling, auto attendants, and more—all for a fraction of the cost of traditional systems.
Improved Collaboration
VoIP systems are often integrated with other business tools like CRM systems, video conferencing, and team messaging apps. This can lead to better collaboration across teams, both in-house and remote.

Features like call forwarding, call waiting, and even integration with your email or calendar can streamline workflows and improve customer service.
Better Customer Experience
With features like automatic call routing and voicemail-to-email, VoIP can help ensure that customers always have a clear line of communication with your business, even if the person they want to speak to isn’t available.

You can provide professional-sounding greetings and menus, which can make a big difference for startups looking to present themselves as polished and professional.
Easier Management
VoIP systems are often managed through a web-based dashboard, making it easy for business owners or administrators to control settings, add or remove users, and monitor performance.

Some services also offer analytics and reports to help businesses track call volume, call quality, and customer satisfaction.
No Need for Separate Communication Systems
VoIP can replace multiple traditional systems, such as landline phones, fax lines, and even internal communication systems. Everything can be handled through a single platform, saving you time and administrative effort.
Environmentally Friendly
VoIP reduces the need for physical hardware and infrastructure, which can have a positive impact on the environment. There’s less need for energy-intensive equipment and landline-based technologies.
Global Reach
VoIP doesn’t depend on location-specific phone lines, which means businesses can have a local presence in various regions without needing to establish physical offices or pay for additional phone lines. You can have local numbers in different cities or countries, which helps build trust with international customers.
Security
Modern VoIP providers offer robust encryption and security features, ensuring that your business calls and data are protected. With the rise in cyber threats, security is a critical aspect of VoIP services, and most providers invest heavily in securing their systems.
Overall, VoIP telephony offers small and start-up businesses a cost-effective, scalable, and flexible solution to handle their communications. It can help streamline operations, enhance collaboration, and improve customer satisfaction, all of which are essential for growth and success in today’s competitive business environment.

SIP Trunking

Hosted VoIP Telephony from UK Telecoms is a flexible easy to use service with relatively low initial outlay compared to traditional onsite PBX systems. It has all of the features and more that you would expect with the advantage of deployment across multiple sites and the availability of rolling monthly agreements without contract. 

No need for multiple phone lines, just a fast, reliable broadband service and our pre-configured feature rich VoIP handsets are all you need for a professional efficient business telephone system.

As our service uses the internet you can benefit from free inter-site calls between hosted handsets which could offer significant savings for businesses with two or more sites/locations or any home workers.

business telecoms phone system

Features & Benefits of SIP Trunking:

  • Extensive costs savings - benefit from more affordable connection, rental and call charges compared to traditional ISDN services. Multi-Site customers can also benefit from free site to site calls with savings as much as £1,200 a year when compared to ISDN30.
  • Number flexibility - use numbers from any area in the UK, giving your business a local presence and feel to your customers.
  • Business continuity - support your disaster recovery strategies as alternative routing can be automatically implemented in emergency situations saving money on costly call-forwarding.
  • Highly scalable - as your business grows, additional call capacity can be added quickly, and in much less time than traditional ISDN services.
  • Outstanding Customer Service and Technical Support - with an option for 24/7/365 Support available.
  • Number portability - if you are looking to move to SIP from ISDN, then you can bring your numbers with you.
  • Convergence - our SIP Trunking connects your phone system to the public telephone network via the same network connection as your data services, lowering your costs and improving your service.
  • 24/7 availability - all our networks are monitored and managed by experienced UK based technical specialists giving you unbroken access to your voice and data systems.
fixed phone line

Fixed Lines

Fixed lines are still a necessity to carry FTTP & FTTC services and some businesses in rural or isolated locations struggle to get adequate broadband service to enable the use of VoIP technology.

UK Telecoms can provide both analogue and digital business telephone lines anywhere in the UK on the BT network installed by Openreach engineers. We offer big savings and reduced term contracts compared to going to BT directly and you never have to call BT! We manage the installation, support and billing in house so you don’t have to speak to overseas call centres.

Phone us

0333 366 1022

Email us

info@uktelecoms.co.uk

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